Privacy Policy

This Privacy Policy applies to the Coach+ Platform website at coachplusplatform.com, operated by LA-Labs, and to our mobile applications published on app stores.

Android application (Google Play): The mobile app listed on Google Play as Lyft+ (package name: com.la.labs.coach.plus.hub) is developed and published by LA-Labs. The Google Play developer account is registered under Amir Lahav. This Privacy Policy governs the collection and use of data in the Lyft+ Android app in the same manner as the Coach+ Platform.

If you use the Lyft+ Android app, the app name, developer name, and package identifier above match the information shown on our Google Play store listing. For privacy requests related to the Android app or the Platform, contact help@coachplusplatform.com.

1.1. Purpose: This policy describes the types of information we collect, the purposes of collection, how we protect it, and the Users' rights regarding their Personal Information. The purpose of the policy is to define the responsibilities of the Coach and the Platform, and to ensure maximum legal protection.

1.2. Definitions: The definitions in the Website's Terms and Conditions also apply to this policy. "Platform Operator" is Coach+ Platform, operated by LA-Labs. The "Coach" is the User of the Platform and the service provider to the End Client. The "End Client" or "Trainee" is the client of the Coach. The "Landing Page" is any web page or platform intended for collecting contact details or registering for services. "Mobile Application" means the Coach+ / Lyft+ client apps for iOS and Android, including the Android app published on Google Play as Lyft+ (com.la.labs.coach.plus.hub).

1.3. Platform Status – Controller vs. Processor:

• The Coach is the "Data Controller" for all their End Clients' data, and is solely responsible for compliance with the law, including informed consent, privacy policy, handling requests from clients, and protecting sensitive data.

• The Website and the Landing Page are the "Data Processor" for the End Clients' data, and process the data solely according to the Coach's instructions, for the purpose of providing CRM tools, communication, registration management, and platform operation.

• The Website is the "Data Controller" regarding the Coach's own data (account details, payment, browsing), and we determine the purposes of data processing for subscription operation.

Legal Clarification: The Platform is not responsible for privacy violations, misuse, or illegal processing of End Client data carried out by the Coach.

2.1. Coach Data:

• Identification and Contact Details: Full name, email, phone number, residential/business address.

• Payment Details: Stored with secure third-party providers; the Platform is not exposed to full credit card numbers.

• License and Certification Data, Professional Insurance.

• Usage Data (Logs): IP, pages viewed, clicks, usage times, technical device information.

2.2. End Client Data:

• Collected and entered by the Coach only, including personal and sensitive information (health, nutrition, biometric measurements, body images), training history, and training plans.

• The Platform provides technical tools for export, deletion, and data management only.

• The Platform is not responsible for verifying the correctness of the data or non-compliance with the law by the Coach.

2.3. Landing Page Data:

• Contact details collected in registration forms (name, email, phone) are stored in accordance with this policy.

• Every registration form must include a clear link to the Privacy Policy.

• The Coach is responsible for obtaining informed consent from the client for data processing.

• Use of AI, automated systems, or analytical tracking on the Landing Page is the sole responsibility of the Coach.

2.4. Mobile Application Data (Android / iOS):

• When you use the Lyft+ Android app (Google Play: com.la.labs.coach.plus.hub) or other Coach+ mobile apps, we may collect account identifiers, device type, app usage logs, workout and nutrition data you enter, and information needed to connect you with your coach.

• Health and fitness data entered in the mobile app is processed to provide coaching services under your coach's instructions, consistent with sections 1.3 and 6 of this policy.

• LA-Labs is responsible for the privacy practices described in this policy for data collected through the mobile applications it publishes.

3.1. Account management and service provision (Legal basis: Contract).

3.2. Operation and improvement of the Platform and the Landing Page (Legal basis: Legitimate interest).

3.3. Information security and legal protection (Legal basis: Legitimate interest and legal obligation).

3.4. Marketing and communication (Legal basis: Consent/Legitimate interest), including the option to unsubscribe from mailings at any time.

3.5. Use of AI Tools:

• Data processing (including End Clients') via AI is done under the Coach's supervision only.

• The Platform is not responsible for the results of the processing or misuse of AI.

• Data is not permanently stored with third-party AI providers without the Coach's supervision.

4.1. Technology and cyber service providers – hosting, payment processing, usage analysis.

4.2. Law enforcement authorities – disclosure in accordance with the law only.

4.3. Structural change – in case of a merger, acquisition, or sale of assets, the information may be transferred to the acquiring entity under an obligation to adhere to this policy.

Legal Clarification: Information sharing does not extend the Platform's responsibility for illegal use or privacy violations by the Coach.

5.1. Reasonable and customary industry measures: SSL/TLS, access control, regular backups.

5.2. Data Retention Period: The subscription period + a reasonable period for backup, compliance with regulatory obligations, and legal protection.

• End Client Data (CRM) will be permanently deleted 90 days after subscription cancellation.

5.3. Coach's Responsibility – password security and correct use of the account. Immediate reporting of unauthorized use.

5.4. Reporting Violations – Address: help@coachplusplatform.com.

Legal Clarification: The Platform is not responsible for damages or privacy violations caused as a result of errors or misuse by the Coach or their clients.

6.1. The Coach is solely responsible for compliance with the law, informed consents, a privacy policy for clients, and handling requests for the realization of rights.

6.2. The Platform provides technical tools only (export, deletion, data management).

Legal Clarification: The Platform holds no responsibility for any violation caused by the Coach or their clients.

• Right of access, rectification, and deletion, objection to the processing of marketing information.

• Exercise of rights via help@coachplusplatform.com.

Legal Clarification: The exercise of rights does not obligate the Platform to act beyond the tools provided.

• Used to optimize the User experience, analyze performance, and display customized advertisements.

• On the Landing Page – use of Cookies and analytical tracking is subject to the User's consent.

• The User can block or reject cookies through browser settings.

• Updates: Publication on the Website with "Last Updated."

• Contact: help@coachplusplatform.com.

The Coach confirms that they have read and understood the Privacy Policy, including the liability clauses regarding End Client data and Landing Pages, and agrees to these terms as an integral part of using the Platform.

Final Legal Clarification: The use of the Platform, including Landing Pages and AI tools, is the sole responsibility of the Coach. The Platform is protected from any lawsuit, damage, or privacy violation resulting from errors, misuse, or non-compliance by the Coach or their clients.